Was disappointed in a vehicle I was interested in. The red equinox looked good for a 2010 low miles body was clean. Only one problem when we went to check the oil the computer wasn't bolted down and was floped over. The older sales man was apologizing and wasn't trying to come up with excuses he was honest and said he didn't know why that was. He was understanding and tried helping us find something else but that was a concern. So I guess I can give a few stars for there salesman.
We brought our van in for a recall fix. This was handled quickly. We brought the van home and noticed a new door ding/scratch on the drivers door. We brought it back to the dealership expecting a big fight, but, they were kind and understanding. They gave us a loaner van while our van was getting repaired and made sure we were happy with the repair when we came back to pick it up. I have dealt with many dealerships and do not have many positive things to say about them, but, I am very happy with my Toyota dealership. Accidents happen, I'm glad they stepped up and made it right. Thank you!
Ken was AMAZING! they were fast, courteous and accommodating to other Toyota store customers during the mechanics strike. I highly recommend Planet Toyota
Extremely satisfied! We've been using this dealership for service since we've owned our 2013 Camry & our previous 2000 Avalon & will continue
I didn't think buying a new car could be as easy and comfortable as it was with the people at Planet Toyota. Our sales rep was very easy to talk with and provided all the answers to our questions and, when necessary, verified our important issues with management. There were no surprises; we have a quality automobile through a quality transaction!
Planet Toyota is a US Car Dealer based in Matteson, Illinois. Planet Toyota is located at 5540 Auto Ct Dr, Matteson, IL 60443, USA.
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